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Privacy Policy

The website www.acteon.ca is owned and operated by Acteon Group, which acts as the data controller for your personal information.

This Privacy Policy determines how we process information collected by the website www.acteon.ca and explains the reasons why we must collect certain personal data about you. You should therefore read this policy carefully before using the website.

Acteon Group takes the protection of your personal information to heart and is committed to ensuring its confidentiality and security.

1. Personal Information Collected

  • Automatically Collected Information

  • When you visit www.acteon.ca, we automatically collect certain information about your device, including:

  • Details about your web browser;

  • Your IP address;

  • Your time zone;

  • Certain cookies installed on your device.

  • In addition, as you browse, we collect information about the web pages or products you view, the websites or search terms that referred you to our site, and how you interact with it (referred to as "Device Information").

Information Voluntarily Provided

You can visit our site anonymously. However, if you wish to use certain features (e.g., filling out a contact form, subscribing to a newsletter), you may be required to voluntarily provide us with personal information such as:

  • Your first and last name;

  • Your email address;

  • Your phone number;

  • Your city of residence or the name of your organization.

Note: If you choose not to provide us with this information, you may not be able to fully utilize the features of the site (such as contacting us directly).

2. Why Do We Process Your Data?

Our users' data security is our absolute priority. We limit our collection to the strict minimum necessary to operate and maintain our website:

  • Automatic Data: Automatically collected information is used solely to detect potential cases of abuse and to generate aggregate statistics regarding website usage. This data is not combined in any way that would identify a specific user.

  • User-Provided Data: We use your information to respond to your requests (via the contact form), follow up on our services, or send you our newsletter if you have consented to receive it.

3. Your Rights Regarding Your Personal Information (Law 25 - Quebec)

As a resident of Quebec, the law grants you important rights regarding your personal information:

  • Right of Access and Rectification: You have the right to request access to the personal information we hold about you and to request its correction if it is inaccurate, incomplete, or ambiguous.

  • Right to Withdraw Consent: You can withdraw your consent to the collection, use, or communication of your personal information at any time.

  • Right to Erasure (Right to be Forgotten): You can request the deletion of your personal information when its collection is no longer justified.

  • Right to Portability (if applicable): You have the right to receive your personal information in a structured and commonly used technological format.

To exercise any of these rights, please contact our Privacy Officer (see Section 7).

4. Information Security

We store the information you provide on computer servers located in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical security measures to safeguard against cyber threats. However, no data transmission over the Internet or a wireless network can be guaranteed 100% secure.

5. Legal Disclosure

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a court order or similar legal process. We will also do so if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, to investigate fraud, or to respond to a government request.

6. Links to Other Websites

Our site may contain links to other sites that are not owned or controlled by Acteon Group. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to remain vigilant when leaving our site and to read the privacy policies of each website that may collect your personal information.

7. Contact Information and Privacy Officer

If you have any questions regarding this Policy, if you wish to obtain more information, or if you desire to exercise your rights regarding your personal information, you may contact our Privacy Officer: